Certified Information Security Manager (CISM) Practice Exam

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What is the process of teaching staff how to use a security tool called?

Coaching

Training

The process of teaching staff how to use a security tool is best described as training. This term encompasses the systematic approach to enhancing employees' skills and knowledge related to specific tools or processes, which includes practical instruction on using security software or hardware effectively within their roles. Training typically involves structured programs designed to develop proficiency in the use of particular tools, ensuring that staff are capable and confident in their ability to utilize the technology in accordance with organizational policies. This may include hands-on training sessions, tutorials, or e-learning modules that focus specifically on the application of the security tool. Coaching, while beneficial for ongoing development and improvement, usually refers to a more informal and personalized guidance approach rather than comprehensive instruction on tool usage. Orientation generally addresses broad organizational policies and procedures for new employees and is not solely focused on skill development in specific tools. Workshops may provide some level of training but typically are more interactive sessions on a broader range of topics rather than targeted instruction on a specific security tool. In this context, training is the most suitable and precise term to describe the process of teaching staff how to effectively utilize security tools.

Orientation

Workshop

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